Contact Centre

Contact Ivy Network PLC

We are here to help. Reach the right team for technology services, digital rights, software solutions, partnerships, Elite Tour, media enquiries and general support.

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Professional customer support and business communication
Direct Channels

Quick Contact

Choose the channel that best matches your enquiry for a faster response.

Locations

Offices & Operations

Physical offices and remote collaboration coverage across Africa.

Regional Operations · Opened May 2026

Addis Ababa

Ethiopia

Rosevelt Street, Addis Ababa, Ethiopia
Opened May 2026

Remote Operations

Ivy Network PLC also collaborates remotely across selected countries. These represent operational coverage and collaboration regions, not physical office locations.

South Africa Ghana Kenya Sudan Rwanda
Availability

Business Hours

Standard support hours. Response times may vary depending on enquiry complexity and public holidays.

DayHours
Monday08:00 – 17:00
Tuesday08:00 – 17:00
Wednesday08:00 – 17:00
Thursday08:00 – 17:00
Friday08:00 – 17:00
Saturday09:00 – 13:00
SundayClosed

Times are indicative for operational support. WhatsApp and email may be monitored outside these hours depending on capacity.

Message Us

Send a Message

Complete the form and our team will route your enquiry to the appropriate department. Fields marked with an asterisk are required.

  • Technology services and software projects
  • Digital rights and copyright matters
  • Elite Tour programme information
  • Partnerships and media enquiries
  • General support

Prefer direct channels? Email team@ivynetwork.co.uk or use WhatsApp Global Support.

Thank you. Your message has been prepared. Please complete sending via your email client, or email us directly at team@ivynetwork.co.uk.
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Location

Mwanza Office

Uhuru Street, Mwanza, Tanzania — primary operations location.

How We Help

Why Contact Us

Common reasons organisations and individuals reach out to Ivy Network PLC.

Technology Consultation

Guidance on digital strategy, systems and technology decisions.

Software Projects

Custom software, websites, mobile apps and related development work.

Business Partnerships

Collaboration discussions with organisations and technology partners.

Elite Tour Information

Questions about technology training programmes and schedules.

Digital Rights Support

Copyright, intellectual property and creator protection enquiries.

Customer Assistance

General support for services, programmes and website-related questions.

Quick Answers

Common Questions

Response times vary with enquiry complexity and volume. Straightforward questions are typically handled more quickly. Include clear details to help us prioritise your request.
Send copyright complaints and intellectual property matters to copyrights@ivynetwork.co.uk. Include ownership evidence and a description of the disputed material.
Yes. Select Technology Services or Software Development on the contact form, or email team@ivynetwork.co.uk with a brief project summary.
Visit the Elite Tour page for schedules and programme details, or contact us with Elite Tour selected as the department.
View All FAQs

Let's Build Something Together

Whether you need technology solutions, digital rights support or business collaboration, Ivy Network PLC is ready to help.

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